Shipping Policy

Effective Date: Feb 2026
Website: https://cellbid.com
Business Name: Cellbid

1. Order Processing Time

All orders placed on Cellbid are processed within 1–2 business days, excluding weekends and holidays.

Orders placed after [Cutoff Time, e.g., 2:00 PM EST] will be processed the next business day.

Processing time includes:

• Order verification

• Payment authorization

• Quality inspection (for open-box/refurbished devices)

• Secure packaging

You will receive a confirmation email once your order has been shipped.

2. Shipping Methods & Delivery Time

We offer standard and expedited shipping options at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Express Shipping: 1–2 business days (where available)

Delivery times are estimates and are not guaranteed.

Carrier services may include:

• USPS

• UPS

• FedEx

• DHL (for international shipments, if applicable)

3. Shipping Rates

Shipping charges are calculated at checkout based on:

• Order weight

• Delivery location

• Selected shipping method

We may offer free shipping promotions from time to time. Promotional shipping terms will be clearly stated at checkout.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Tracking information may take up to 24 hours to update after shipment.

If you do not receive tracking information within 48 hours of shipment confirmation, please contact our support team.

5. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

Cellbid is not responsible for:

• Orders shipped to incorrectly entered addresses

• Delays caused by incorrect address details

• Additional fees due to re-delivery or address correction

If an order is returned due to incorrect address, additional shipping charges may apply for reshipment.

6. Lost, Delayed, or Damaged Packages

Delays

Cellbid is not responsible for carrier delays caused by:

• Weather conditions

• Natural disasters

• Customs processing

• High shipping volume

Lost Packages

If your package appears lost:

1. Verify the shipping address.

2. Check with neighbors or local carrier office.

3. Contact us within 7 days of expected delivery date.

We will initiate a carrier investigation where applicable.

Damaged Packages

If your package arrives damaged:

• Take clear photos of the packaging and product.

• Contact us within 48 hours of delivery.

• Retain all packaging materials for inspection.

7. International Shipping 

For international orders shipping out from US:

• Customers are responsible for customs duties, taxes, and import fees.

• Delivery times may vary due to customs processing.

• Cellbid is not responsible for delays caused by customs authorities.

8. Refused or Undeliverable Shipments

If a shipment is refused or returned to sender:

• Original shipping costs are non-refundable.

• Return shipping fees may be deducted from refund amount.

9. Risk of Loss

All purchases are made pursuant to a shipment contract.
Risk of loss transfers to the customer once the order is delivered to the carrier.

10. Shipping Restrictions

We may restrict shipping to certain:

• Geographic regions

• P.O. boxes (for certain products)

• Freight forwarding addresses (if fraud risk detected)

We reserve the right to cancel orders suspected of fraudulent activity.

11. Contact Information

For shipping-related enquiries, contact:

Email: support@cellbid.com 
Website: https://cellbid.com
Business Name: Cellbid